Get in Touch With Us
Got a question about something you read on this site, spotted an outdated bonus figure, or want to flag a crypto poker site we should take a closer look at? This page covers how to reach us and what you can expect once you do.
How to Send Us a Message
Email is the best way to get in touch. Send your message to [email protected] and a member of our team will read it and reply — we do not use auto-responders as a substitute for an actual answer. Please include the page URL or the name of the poker site you're asking about, along with a short description of what you found or what you're looking for. That single detail usually saves a couple of back-and-forth emails.
What We Can Help With
- Site accuracy — If a welcome bonus figure, deposit method, or editorial rating on one of our reviewed sites (such as Coinpoker, Bovada, Stake, Ignition, or any other site listed on this page) looks out of date, tell us. Bonus terms and crypto payment options change often, and we would rather correct a listing than leave it stale.
- Coverage requests — If there's a crypto or Bitcoin poker room you think belongs in our comparisons, we're happy to take a look, though inclusion depends on our own review process rather than a submission alone.
- General questions — Anything unclear about how rake, rakeback, deposit matches, or playthrough requirements work on the sites we cover is fair game.
- Partnership or commercial enquiries — If you represent a poker operator and want to discuss a listing, introduce yourself and outline what you have in mind. We'll be upfront that any commercial relationship never determines ranking position — see our disclosure note below.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward appropriate resources, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time, without needing to contact us first.
A Quick Note on How We're Funded
Some of the links and offers on this site are affiliate links, meaning we may earn a commission if you sign up through them. This never changes how a site is scored or where it sits in our rankings — our editorial ratings are based on factors like traffic, game variety, bonus terms, and payment options, not on what an operator pays us. If you have questions about a specific offer's terms, including wagering requirements, deposit minimums, or time limits attached to a bonus, ask us and we'll clarify what we know or point you to where to check.
What Happens After You Write In
Every message is read by a person, not a script. We aim to reply within a couple of working days, though it can take a little longer during busier stretches. If your question relates to an account, deposit, or withdrawal issue with a specific poker site, we'd also recommend contacting that operator's own customer support directly, since we don't have access to individual player accounts.
Eligibility and Responsible Play
This site is intended for adults of legal gambling age only. Most regulated US states set the minimum age for online poker at 21, though a small number allow play from 18 — check your state's specific rules before signing up anywhere. Online poker is only legal in states that have regulated it, and availability varies, so always confirm a site accepts players from your location before depositing.
Poker involves real financial risk. Nothing on this site should be read as a guarantee of winning, a way to generate income, or a solution to money problems. If gambling stops being fun, or you find yourself chasing losses or playing beyond what you can afford, please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER, or look into your state's self-exclusion program.
For related reading, our guide to Best Non GamStop Casinos 2026 may also be useful if you're comparing options outside the standard regulated market. Thanks for taking the time to reach out — we look forward to hearing from you.